Terms & Conditions

2. Definitions

Driver: User offering to drive a passenger
Passenger: User booking a seat in a given ride offered by a given driver
Smart Rides: Informal business name of the platform, which may be referred as such
Smart Rides Intercity Ltd: Formal and legal name of the incorporated company
Account: Means given by which every user initiates a membership and preserves it in order to use all the services offered by Smart Rides Intercity Ltd.
Seat: Unit of place to sit in a driver's vehicle
Ride contribution: Figure and amount of money determined and demanded by the driver as a contribution of travel costs and stands as a requisite to travel with the given driver
Ride: Travel from one point to another
Pick-up point: Specific location in the form of a complete address determined by the driver and used as the meeting point with every passenger prior to the travel
Drop-off point: Specific location in the form of a complete address determined by the driver and used as the stopping point of the travel for every passenger

3.Membership registration

Every user of Smart Rides.ca must be 18 years old or older. The registration of any subject under 18 years old is FORBIDDEN. Singing up is acknowledging that you are 18 years old or older. As part of the registration, each subject agrees to provide complete, factual and up-to-date identity and/or vehicle information.

If for any reason, a user and subject does provide false, incomplete and/or out-of-date information to Smart Rides, this company states its right to terminate the account and reject any future use of the platform. Smart Rides sees to ensure the safety and privacy of its members. However, Smart Rides Intercity Ltd. is not responsible for any content, false, incomplete and/or out-of-date information given by its users.

4. Privacy policy

Personal information of every user will not be given to anyone for commercial purposes and only the minimal information necessary to realize the ride and the information one consents to disclosure to passengers and/or drivers will be shared. It is understood that every user of Smart Rides Intercity Ltd. consent to the disclosure of some personal information to other users driving with you for practical and safety motifs. By using the website, users acknowledge and agree internet is never a completely private and secure sector. Therefore, users understand that information can be intercepted by others even when encryption is applied, and that Smart Rides Intercity Ltd. is not liable.

5. Password, account and security

When registering to Smart Rides, each user will be requested to create a password. It is understood that the user is the only responsible for preserving the confidentiality of their account and password. All users make sure they sing out at the end of each session. Smart Rides Intercity Ltd. cannot be hold responsible for any loss or damaged caused to the breach of this section. Users agree to notify Smart Rides Intercity Ltd. immediately when it comes to any unauthorized use of their account. Users may be held liable for damage or hard cause to someone else as a result of their failure in keeping their account information confidential.

6. Quality control

Smart Rides Intercity Ltd. can ask for the driver's license information of every user using the platform as a driver to increase the validity of the information, if any suspicion. Yet, Smart Rides Intercity Ltd. does not investigate about the antecedents of users and cannot fully ensure and verify the accuracy and veracity of the information they submit. Submitting driver's licence information without being asked by Smart Rides is solely optional to increase chances of filling all seats of a car.

Smart Rides Intercity Ltd. gathers the information facilitating users to carpool and rideshare. However, Smart Rides Intercity Ltd. cannot guarantee complete accuracy in the information sent to members. If there is information or content considered questionable or offensive, Smart Rides Intercity Ltd. will not be liable for any of it and this includes errors, omissions, distortion or loss of information posted on the platform, whether it be conveyed by email, text, calls, customer service and other ways.

Smart Rides Intercity Ltd. cannot be hold responsible for any loss or damaged or fallacious information given by other users.

7. Drivers

Smart Rides Intercity Ltd. demands its users acting as drivers to agree and observe the following. Any violation to the following can lead to temporary suspension or termination of account and services provided by Smart Rides Intercity Ltd. Drivers are to acknowledge, agree and observe the following:

Drivers are not employees of Smart Rides Intercity Ltd.
Drivers provide with accurate personal information and specific information regarding the ride.
Drivers verify regularly their email to see how many passengers have booked a seat.
Drivers act in conformity with the ride posted information.
Drivers arrive at the pick-up point 10 minutes in advance to the time set on the ride post.
Drivers do not leave earlier than the time set on the ride post.
Do not ask for the passenger's contribution before meeting to the pick-up point.
Drivers report any delay or absence of any passenger.
Drivers arrive at the Drop-off point in time.
Rate and review.
Drivers ensures each passenger taking a seat in the car has booked a seat with Smart Rides for one's own safety and others' safety. Drivers do this by checking basic passenger's information‘ sent by email.
Smart Rides Intercity is not liable responsible for anything that happened during the ride or because of the ride.
Drivers ensures passengers are dropped-off at the address set on the ride post.
Drivers ensures passengers are picked-up at the address set on the ride post.
Drivers abide by driving safety code of the jurisdiction driving in.
Cancellations or changes should be done 24 hours prior to the departure time posted.
Cancellations are done through the website.
Multiple cancellations can lead to temporary suspension or termination or membership.
Upload a pleasant profile picture.
Use well-known pick-up and drop-off points.
Be punctual.
Drivers ensure the car is clean
Drivers set a fair price per seat. This is a cost sharing model not profit making
LEARNERS and other types of restricted driver's licences ARE FORBIDDEN
Drivers accepting the terms and conditions of Smart Rides Intercity Ltd. is acknowledging having at least a valid Class 5 licence or Class 5 GDL or an equivalent
By accepting the terms and conditions of Smart Rides Intercity Ltd., drivers assume full responsibility for their driving
Drivers ensure the car using for the ride is mechanically in good conditions
Drivers make sure the car equipment posted on the trip matches with the actual equipment driving with.
Drivers have valid car insurance
Drivers have car insurance information at hand for the police or passengers
LEARNER driver's licences ARE FORBIDDEN. Drivers accepting the terms and conditions of Smart Rides Intercity Ltd. are acknowledging they have at least a valid graduated driver licensing, also known as a GDL licence, or an equivalent.
Drivers accept not driving over 5 people per trips with Smart Rides Intercity Ltd
Driving over 10 people falls into commercial driving and is not considered carpooling
Most regular car insurance cover up to 10 people. Please contact insurance companies for more accurate information.
Drivers acknowledge carpooling is covered by their current car insurance
Drivers meet and complies with standards, rules and regulations applicable to carpool laws in Canada and within provinces thereof
Drivers do not post more seats than the actual number of seats and seat belts of the car using for the ride.
Drivers are respectful in conversation, action and reaction with other members of Smart Rides Intercity Ltd.
Drivers report Smart Rides of any breach of these terms and conditions by any other member of Smart Rides Intercity Ltd.
Drivers have the right to refuse any passenger not respecting drivers' preferences posted in the ride.
Drivers do not post any trip on behalf of anyone else.
Drivers do not book a seat on behalf of anyone else.
Drivers do not use someone else's account.
Drivers request only for the same amount of contribution, if same distance driven. No discrimination can be made in terms of contributions.
Drivers make sure contributions do not turn into profit.
Drivers make sure contributions match with costs associated with trips.

8. Passengers

Smart Rides Intercity Ltd. demands its users acting as passengers to agree and observe the following. Any violation to the following can lead to temporary suspension or termination of account and services provided by Smart Rides Intercity Ltd. Passengers are to acknowledge, agree and observe the following:

Passengers arrive at the Pick-up point 10 min in advance.
Passengers comply with the payment options of the driver.
Passengers act in conformity with the ride information and preferences posted.
Passengers arrive at the pick-up point 10 minutes in advance to the time set on the ride post.
Passengers wait for 15 minutes if the driver is late.
Passengers report online of any delay or absence of any driver.
Rate and review.
24 hours prior to the departure time.
Passengers provide with accurate personal information
Passengers are aware drivers accept full responsibility for their driving.
By accepting the terms and conditions of Smart Rides Intercity Ltd., drivers are acknowledging they hold at least a valid graduated driver licensing, also known as a GDL licence, or a Class 5 license or an equivalent.
Passengers check they have accurate and specific information regarding the ride before leaving. This includes complete address for pick-up and drop-off points.
Cancellations or changes should be done 24 hours prior to the departure time posted.
Cancellations are done through the website.
Multiple cancellations can lead to temporary suspension or termination or membership.
Upload a pleasant profile picture.
Passengers ensure the car and driver information match with the information given by Smart Rides.
Passengers are aware and consent that Smart Rides Intercity Ltd. Is not liable, responsible for anything that happened or is happening between users of Smart Rides.
Passengers obey the highway safety code of the jurisdiction applicable.
Passengers are respectful in conversation, responses and actions towards other members of Smart Rides and others.
Passengers do not post any trip on behalf of anyone else.
Passengers do not book a seat on behalf of anyone else.
Passengers make sure they have the contribution or money requested by the driver at hand.

9. Feedback and information

Any feedback users provide at this company will be deemed to be non-confidential.

10. Violation of these Terms and Conditions

Smart Rides Intercity Ltd. may disclose any information about any user if we judge that it is needful for an investigation or complaint concerning their use of the Website and/or service.

Smart Rides Intercity Ltd. reserves the right at all time to disclose any information to comply with any applicable regulation, legal process and governmental request.

11. Content

All graphic, text, photography, trademarks logos, artwork and computer code on the site is owned or licensed by or to Smart Rides intercity Ltd, and it is protected by copyright, parent and trademark laws.

12. Cancellation policy

Cancellations are done through the website.
Cancellations are made as soon as possible.
Cancellations or changes should be done 24 hours prior to the departure time posted, preferably.
Multiple cancellations can lead to temporary suspension or termination of membership.
Cancellations may lead to negative rating and/or reviews.

13. Payment policy

Smart Rides Intercity Ltd. services are free. No membership fees and no hidden fees.

14. Refund Policy

Since services are free, no refund applies.

15. General

It is forbidden to all users to express verbally, display, show, email or text disrespectful, vulgar, obscene, discriminatory, violent, illegal, sensitive private information, comments or material.

It is forbidden to all users to share user's information for commercial purposes.

It is forbidden to all users to harass or track another user.

Users assume full responsibility for all information, pictures, comments, content and material shared by themselves on Smart Rides Intercity Ltd.

All information shared by any user is not under the responsibility of Smart Rides Intercity Ltd.

Smart Rides Intercity Ltd. cannot be held responsible for any content transmitted by users or employees.

16. In-city

Free service connecting drivers and passengers going to the same destination and willing to share the costs of a ride that starts and finishes in the same city.

Passengers only pay for the sharing cost of the ride when meeting up with drivers.

Passengers pay drivers cash or by filling up with gas or by e-Transfer. Note drivers decide on the preferred payment options when posting rides.

17. Intercity

Free service connecting drivers and passengers going to the same destination and willing to share the costs of a ride that starts in one city and finishes in another city.

Passengers pay the sharing cost of the ride to drivers when meeting with them.

Passengers pay drivers cash or by filling up with gas or by e-Transfer. Note drivers decide on the preferred payment options when posting rides.

Passengers pay drivers cash or by filling up with gas or by e-Transfer. Note drivers decide on the preferred payment options when posting rides.

18. Termination

Smart Rides Intercity Ltd. reserves the right to terminate user's accounts and prohibit their access to www.smartrides.ca , without cause or notice and these Terms and Conditions remains valid even after termination.

19. Intellectual property

The platform, website, apps, pictures, logos, and all of its original content are the sole property of Smart Rides Intercity Ltd and, as such, protected by intellectual property right laws.

Note that www.smartrides.ca may contain a number of links or material that are not owned by Smart Rides Intercity Ltd. Therefore, we do not claim ownership or responsibility for such resources.

20. Limitation of liability

Smart Rides Intercity Ltd. is not liable for any car accident, car damage, death, abduction, sexual harassment, and/or injury, except where prohibited by law.

If, by any case, Smart Rides Intercity Ltd. is found to be liable to any user as a result of their use of the website and/or service, Smart Rides Intercity Ltd' liability will not exceed the cost of the service provided to the given user, except where prohibited by law.

21. User's use of the website and/or services

Users must not attempt gaining unauthorized access to any sector of the website, application and/or network by hacking or by ant other illegal means.

Users must not attempt test the vulnerability of the website, application and/ or of its authentication or security measures.

22. Changes to Terms and Conditions

Smart Rides Intercity Ltd. reserves the right to modify these Terms and Conditions at any time as it sees fit. Smart Rides Intercity Ltd. will notify of these modifications on the home page and/or by email.

Users continuing to use Smart Rides services are making a formal acceptance of the new Terms and Conditions. Thus, Smart Rides Intercity Ltd. suggests users to re-read this agreement regularly.

Should you not agree with new modifications made, Smart Rides Intercity Ltd. invites to not use these services any more.

23. Pricing and price modifications

Smart Rides Intercity Ltd. reserves the right to change prices for services and products offered and displayed on www.smartrides.ca at any time.

24. Disclaimers

Smart Rides Intercity Ltd. does not assure that the web site, application, service and content is error-free.

Smart Rides Intercity Ltd. does not assure any error will be corrected.

Smart Rides Intercity Ltd. disclaims any and all liability for the act, conduct and omission of any third party in association with or linked to users' use of the website and/or any Smart Rides Intercity Ltd. services.

Users assume full responsibility for their use of the website and/or any Smart Rides Intercity Ltd. services.

Users' only option to manifest their dissatisfaction with Smart Rides Intercity Ltd. is cease using its website and/or services.

Smart Rides Intercity Ltd reserves the right to do any of the following, without notice and users' approval, at any time:

1. To change or modify the website, or any part of it, and these include any applicable policies or terms and conditions.
2. To change, modify, suspend or terminate user access to the website

25. Contac Us

For any question regarding these Terms and Conditions, please visit the page “Contact Us” on www.smartrides.ca